Reservation policy
Chambres et mini-chalets
Internet
A free wireless network is available for your convenience.
Check-Out
The room and parking must be vacated by 11 a.m. Guests may however remain on the Val-Jalbert site until closing and park at the public parking lot*. There will be an additional penalty of $25 charged per additional hour of occupancy after this time. After 4 p.m., your account will automatically be charged for a full night’s stay.
Check-In
Check-in time is from 3 p.m. Guests arriving before this time may explore the site of Val-Jalbert on the day of arrival.*
Deposit
100% of the excursion paid at the time of the reservation.
Pets
No pets are allowed in our lodgings or anywhere in the village of the Val-Jalbert site.
Breakage and damages
Any breakages or damages to the room and/or equipment in our lodgings will be charged to your credit card. A list of the equipment is available in the rooms.
Special Requests (meals and transportation) - Apply on package only
For any special menu requests, it is important to inform us 48 hours before arrival.
Parking*
Parking is limited to one space per car per anticipated room and are located behind the period houses. Please note that a designated spot will be assigned for the duration of your stay. For your visitors, the public parking lot is available for their convenience.
Non-smoking accommodations
All guestrooms of the establishment are non-smoking. A fee of $250 will be charged to guests who do not comply with this policy.
Cancellations
COVID-19 cancellation policy
In order to offer you more flexibility with your reservation during the pandemic, we have adjusted our reservation / cancellation policy. Thus, if our season should start late or be compromised, the following policies will apply : https://www.valjalbert.com/en/covid-19
Regular cancellation policy
48 hours or more : No penalty
48 hours or less : 100% of the costs
Camping
Site capacity
There is a maximum of 4 adults allowed per campsite (only one camper per site). Every extra adult must pay the additional rate in effect at that time. Guests must arrive before 9 p.m. and leave by 11 p.m. It is strictly prohibited to change sites without having obtained prior permission from the management.
Check-Out
You must leave your campsite by noon. There will be an additional penalty of $25 per hour charged after this time. After 4 p.m., your account will automatically be charged for a full night’s stay. Additional fees may be applied if the site is left in an unacceptable state.
Check-In
Check-in time is from 1 p.m.
Deposit
100% of the excursion paid at the time of the reservation.
Pets
Pets are allowed only on the campsite grounds of which you assume full responsibility. Pets must be on a leash at all times.You must completely clean up after your pet without exception. Val-Jalbert may revoke your excursion without reimbursement if one or any of the terms and conditions are not respected.
Breakages, damages and litter
All breakages and damages to the campsite location or the equipment will be charged to your account. The campers are equally responsible for breakages caused by their guests. Campers must dispose of their garbage properly and place their recyclable materials in the prescribed areas.
Campfires
Fires are only permitted in the designated areas and are subject to acceptable fire index levels.
Parking and speed
The campers must park their vehicles at their own campsites with no exception.
The enforced speed limit is 8 km/h for all vehicles driving within the campgrounds. Motorized vehicles (ATV’S) are strictly prohibited at all times.
Noise
In order to respect all guests, a daily curfew of 11 p.m. - 8 a.m. is in effect. Singing, dancing and music are all prohibited within these specified hours and those who do not respect this policy may be asked to leave the site without being reimbursed.
Cancellations
COVID-19 cancellation policy
In order to offer you more flexibility with your reservation during the pandemic, we have adjusted our reservation / cancellation policy. Thus, if our season should start late or be compromised, the following policies will apply : https://www.valjalbert.com/en/covid-19
Regular cancellation policy
7 days or more : Without penalty with exception of the reservation fee
6 days or less : 100% of the costs
